Bradford White Water Heater Instruction Manual: A Comprehensive Guide
Welcome! This manual details installation, operation, and maintenance for Bradford White heaters, encompassing gas, electric, and advanced AeroTherm models.
It ensures years of reliable performance and efficient hot water delivery.
Understanding Your Bradford White Water Heater

Bradford White water heaters are engineered for lasting performance, offering a diverse range of models – from compact 10-gallon point-of-use units to large 80-gallon tanks. These heaters cater to residential plumbing needs, available in both gas and electric configurations, with options like tankless gas models for on-demand hot water.

Key to their design is a commitment to energy efficiency, showcased in Energy Saver High EF Models and the innovative AeroTherm Series heat pump water heaters. These utilize advanced technology to minimize energy consumption. The Hydrojet Total Performance System further enhances efficiency by reducing sediment buildup, extending the heater’s lifespan.
Understanding your specific model is crucial. Bradford White offers Defender Safety System equipped heaters, prioritizing safety alongside performance. Warranties range from 6 to 12 years, reflecting the brand’s confidence in its products. Proper installation and maintenance, guided by this manual, are vital for optimal operation and longevity.
Model Identification and Serial Number Location
Accurate model and serial number identification is essential for accessing warranty information, ordering replacement parts, and receiving appropriate customer support from Bradford White. The model number specifies the heater’s features and capacity, while the serial number uniquely identifies your unit.
Typically, the model and serial number plate is affixed to the water heater’s exterior. For upright models, locate this plate on the tank’s side, usually near the bottom. It’s often a silver or metallic label clearly displaying both numbers.
Record these numbers in a safe place for future reference. When contacting Bradford White customer support, having this information readily available will expedite the process. Refer to the diagram included in this manual for precise location details specific to your heater type. Incorrect information can lead to delays in service or incorrect parts ordering.
Safety Precautions & Warnings
Prioritize safety during installation, operation, and maintenance of your Bradford White water heater. Improper handling can result in serious injury or property damage. Always disconnect power (electric models) or gas supply (gas models) before performing any service.
Never attempt repairs you are not qualified to perform. Contact a licensed plumber or qualified technician for complex repairs. Be cautious of hot water – scalding can occur. Set the thermostat to a safe temperature, typically below 120°F (49°C).
Regularly test the Temperature and Pressure Relief (TPR) valve to ensure it’s functioning correctly. Do not block or obstruct the TPR valve discharge pipe. Ensure adequate ventilation for gas models to prevent carbon monoxide buildup. Follow all local codes and regulations regarding water heater installation and safety. Ignoring these warnings could void your warranty.
Component Overview: Key Parts of Your Unit
Your Bradford White water heater comprises several essential components. The tank stores the heated water, constructed with durable materials and often featuring a protective coating. The burner assembly (gas models) or heating elements (electric models) provide the heat source. The thermostat regulates water temperature, maintaining your desired setting.
The anode rod protects the tank from corrosion, extending its lifespan. The Temperature and Pressure Relief (TPR) valve ensures safety by releasing excess pressure. The Defender Safety System (select models) offers advanced flame rollout protection and combustion safety. Insulation minimizes heat loss, improving efficiency;
Hydrojet Technology reduces sediment buildup, while PowerStor models feature enhanced tank protection. Familiarizing yourself with these parts aids in troubleshooting and maintenance, ensuring optimal performance and longevity of your Bradford White water heater;
Installation Guide: A Step-by-Step Approach

Important: Installation should be performed by a qualified professional. Begin by carefully unpacking the unit and inspecting for damage. Ensure the location meets local codes and provides adequate ventilation (gas models). Position the water heater, ensuring a level surface. Connect the water inlet and outlet pipes, using appropriate fittings and pipe dope.

For gas models, proceed to connect the gas supply (see dedicated section). For electric models, connect the electrical wiring according to local codes (see dedicated section). Verify all connections are tight and leak-free. Fill the tank with water before applying power or gas;
Adjust the thermostat to the desired temperature. Test the TPR valve for proper operation. Finally, inspect all components and ensure the unit is functioning correctly. Refer to the complete manual for detailed diagrams and safety precautions throughout the installation process.
Gas Water Heater Specific Instructions
Caution: Gas connections require expertise. Verify the gas supply matches the heater’s requirements (specified on the unit’s rating plate). Use a new, approved gas connector. Apply pipe joint compound suitable for gas lines to all threaded connections. Never use a flame to check for gas leaks; use a soapy water solution.

Ensure proper venting is established, following local codes and the manufacturer’s instructions. Incorrect venting can lead to carbon monoxide poisoning. The burner assembly must be inspected for proper operation after connection. Adjust the gas control valve to achieve the desired input rate, as indicated on the rating plate.
Regularly inspect the vent pipe for obstructions or damage. A qualified technician should perform annual inspections of the gas system. Familiarize yourself with the Defender Safety System features specific to gas models, detailed in the manual;
Electric Water Heater Specific Instructions
Warning: Electrical work can be dangerous. Disconnect power at the breaker before any installation or maintenance. Verify the voltage and amperage of the electrical supply match the heater’s specifications (found on the rating plate). Use appropriately sized wiring and circuit breakers, adhering to local electrical codes.
Ensure a dedicated circuit is used for the water heater. Grounding is crucial for safety; connect the ground wire securely to the designated terminal. After wiring, carefully inspect all connections before restoring power. Consider the Energy Saver High EF Models for increased efficiency, but ensure compatible wiring.
Regularly check for loose connections or signs of overheating. A qualified electrician should perform periodic inspections of the electrical system. Familiarize yourself with the heater’s thermostat settings and operation, as detailed in this manual.
Connecting to Gas Supply (For Gas Models)
Warning: Gas connections should only be performed by a qualified and licensed gas technician. Before starting, ensure the gas supply is shut off. Use a new, approved gas connector and appropriate pipe joint compound, specifically formulated for gas lines. Never reuse old connectors.
Inspect all connections for leaks using a soap and water solution – bubbles indicate a leak. Proper venting is critical for safe operation; ensure the vent pipe is correctly installed and unobstructed. The Defender Safety System monitors gas flow and combustion, but proper installation is paramount.
Verify the gas type (natural gas or propane) matches the heater’s specifications. Follow local codes regarding gas line sizing and installation. After connection and leak testing, carefully relight the pilot light according to the instructions printed on the heater. Regular inspection of the gas supply line is recommended.
Electrical Connections (For Electric Models)
Caution: Electrical work must be performed by a qualified electrician, adhering to all local and national electrical codes. Before commencing, completely disconnect power at the main breaker panel. Verify the voltage and amperage requirements of your Bradford White model match the available electrical supply.
Use appropriately sized wiring, as specified on the heater’s data plate. Ensure a dedicated circuit is used, free from other appliances. A properly grounded three-wire connection is essential for safety. Follow the wiring diagram located inside the access panel carefully.
Double-check all connections for tightness and secureness. After wiring is complete, and before restoring power, inspect the connections again. Once power is restored, verify proper operation and check for any unusual noises or smells. Regular inspection of electrical connections is crucial for preventing hazards.
The Defender Safety System: Functionality & Troubleshooting
Bradford White’s Defender Safety System is a crucial feature protecting against potentially dangerous situations. It primarily safeguards against excessive temperature and pressure buildup within the tank. The system incorporates a temperature sensor that shuts off the burner (gas models) or heating elements (electric models) if unsafe levels are detected.
Troubleshooting: If the Defender system activates, causing a loss of hot water, first check for obvious issues like excessive temperature settings. Resetting the system usually involves pressing the reset button located near the gas control valve (gas) or the thermostat (electric).
Repeated activation indicates a more serious problem – potentially a faulty thermostat, high water pressure, or a malfunctioning TPR valve. Do not repeatedly reset the system without addressing the underlying cause. Contact a qualified technician for diagnosis and repair. Ignoring repeated activations can lead to dangerous conditions.
Energy Saver High EF Models: Maximizing Efficiency
Bradford White’s High Efficiency (High EF) Energy Saver models are engineered to minimize energy consumption while delivering ample hot water. These units utilize advanced insulation techniques, reducing standby heat loss – a significant source of energy waste in traditional water heaters. The enhanced insulation wraps around the tank, maintaining water temperature for extended periods.

Maximizing Efficiency: To further optimize performance, ensure proper installation with adequate pipe insulation. Consider reducing the thermostat setting to 120°F (49°C) – a safe and energy-conscious temperature. Regularly flush sediment from the tank (see Sediment Flushing Procedure) as buildup reduces efficiency and tank capacity.
The Hydrojet Total Performance System, often found in these models, actively reduces sediment, contributing to sustained efficiency. By following these practices, you’ll enjoy lower energy bills and a longer-lasting water heater.
PowerStor Series SS: Features and Operation
The Bradford White PowerStor Series SS water heaters are renowned for their durable stainless steel tank construction, offering exceptional corrosion resistance and extended lifespan. This series is designed for demanding applications and environments where longevity is paramount. The stainless steel interior minimizes the need for anode rod replacement, reducing maintenance requirements.
Key Features: PowerStor SS models boast thick polyurethane insulation to minimize standby heat loss, contributing to energy savings. They are available in various capacities, ranging from 10 to 80 gallons, catering to diverse household needs. The factory-installed temperature and pressure relief valve (TPR valve) ensures safe operation.
Operation is straightforward: simply set the desired temperature on the thermostat. Regular sediment flushing is still recommended to maintain optimal performance and efficiency. These models often come with extended warranty options, providing peace of mind.
AeroTherm Series Heat Pump Water Heaters: Advanced Technology
Bradford White’s AeroTherm Series represents a leap forward in water heating technology, utilizing a heat pump system to deliver exceptional energy efficiency. Unlike traditional electric water heaters, AeroTherm extracts heat from the surrounding air, significantly reducing electricity consumption. This innovative approach can lower water heating costs by up to 75%.
Advanced Features: These models feature digital controls for precise temperature settings and monitoring. They also include multiple operating modes – including heat pump only, hybrid, and electric – to optimize performance based on environmental conditions and hot water demand. The unit requires sufficient airflow for optimal operation, so proper installation is crucial.
AeroTherm units are designed for quieter operation compared to standard electric heaters. Regular filter cleaning is essential to maintain efficiency and prevent performance degradation. They are an environmentally friendly choice, reducing your carbon footprint;
Hydrojet Total Performance System: Sediment Reduction & Maintenance
Bradford White’s Hydrojet Total Performance System is engineered to combat sediment buildup within the water heater tank, a primary cause of reduced efficiency and shortened lifespan. This innovative system utilizes a unique diffuser inlet design that introduces incoming water with high velocity, creating a swirling action. This swirling motion prevents sediment from settling at the tank’s bottom.
Benefits & Maintenance: The Hydrojet system minimizes sediment accumulation, preserving the tank’s full capacity and maintaining consistent heating performance. While Hydrojet significantly reduces sediment, periodic flushing is still recommended – typically annually – to remove any remaining particles.
Follow the sediment flushing procedure outlined in this manual to ensure optimal performance. Regular flushing extends the life of your water heater and maintains its energy efficiency. Ignoring sediment buildup can lead to decreased hot water availability and potential damage to the heating elements or gas burner.

Temperature and Pressure Relief Valve (TPR Valve): Testing & Replacement
The Temperature and Pressure Relief (TPR) valve is a critical safety component of your Bradford White water heater. It’s designed to automatically release water if excessive temperature or pressure builds within the tank, preventing potential explosions. Regular testing is crucial – at least twice yearly – to ensure proper functionality.
Testing Procedure: Carefully lift the test lever on the TPR valve and allow water to discharge into the drain pipe. Ensure the water flow is strong and stops completely when the lever is released. If the valve doesn’t operate smoothly or leaks afterward, it requires immediate replacement.
Replacement: Always use a genuine Bradford White replacement valve. Disconnect power (electric) or gas supply (gas) before replacing. Follow the detailed instructions provided with the new valve, ensuring a proper seal to prevent leaks. A malfunctioning TPR valve compromises safety; do not attempt to repair it – replace it!
Anode Rod Inspection and Replacement
The anode rod is a sacrificial component within your Bradford White water heater, designed to protect the tank from corrosion. It corrodes instead of the tank, extending the heater’s lifespan. Regular inspection and replacement are vital, especially in areas with hard water or corrosive water conditions.
Inspection: After one year, and annually thereafter, inspect the anode rod. Turn off the water heater’s power/gas supply and drain a few gallons of water. Locate and remove the anode rod (refer to your model’s specific instructions). If the rod is significantly corroded – less than 6 inches of core wire remaining – it needs replacement.
Replacement: Use a new Bradford White anode rod designed for your model. Apply pipe thread sealant to the threads before installation. Proper installation prevents leaks and ensures continued tank protection. Ignoring anode rod maintenance will lead to tank failure and costly replacement.
Sediment Flushing Procedure
Over time, sediment – minerals and debris – accumulates at the bottom of your Bradford White water heater tank, reducing efficiency and potentially causing damage. Regular flushing removes this sediment, maintaining optimal performance and extending the heater’s life. The Hydrojet Total Performance System aids in sediment reduction, but flushing is still crucial.
Procedure: First, turn off the power (electric) or gas supply. Allow the water to cool. Attach a garden hose to the drain valve at the tank’s bottom. Run the hose to a suitable drain. Open the drain valve slowly, allowing sediment to flush out. Periodically open the cold water inlet valve briefly to stir up sediment.
Continue flushing until the water runs clear. Close the drain valve, remove the hose, and refill the tank. Bleed air from the hot water lines before restoring power/gas. Caution: Water may be hot during this process!
Troubleshooting Common Issues
No Hot Water: Check the power/gas supply. For electric models, verify the circuit breaker hasn’t tripped. For gas, ensure the gas valve is open. Examine the thermostat settings. If using a Defender Safety System, check for tripped shut-off.
Lukewarm Water: Sediment buildup is a likely cause – perform a sediment flush. Verify the thermostat is set to the desired temperature. A failing heating element (electric) or burner (gas) could also be the issue.
Leaks: Inspect connections for tightness. Check the Temperature and Pressure Relief (TPR) valve for drips – it may need replacement. A leaking tank usually indicates internal corrosion and requires replacement.

Strange Noises: Rumbling sounds often indicate sediment buildup. Popping noises can signify overheating. Caution: If you’re uncomfortable diagnosing or repairing issues, contact a qualified technician.
Warranty Information & Registration
Bradford White offers robust warranties on its water heaters, varying by model. Standard warranties typically cover tank defects for 6 or 12 years, with limited warranties on parts. Extended warranties are available for purchase, providing enhanced coverage.
Registration is crucial! Registering your water heater online at the official Bradford White website (www.bradfordwhite.com) within 90 days of installation activates the full warranty benefits. Failure to register may result in a reduced warranty period.
The warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by improper installation, misuse, abuse, sediment buildup, or acts of God. Keep your proof of purchase and this instruction manual for warranty claims.
For warranty claims, contact Bradford White Customer Support (see section below) with your model and serial number. Proper documentation is essential for a swift resolution.
Bradford White Customer Support & Resources

Bradford White is committed to providing excellent customer support. For technical assistance, warranty claims, or general inquiries, several resources are available. The official Bradford White website (www.bradfordwhite.com) is a comprehensive hub, offering downloadable manuals, FAQs, and troubleshooting guides.
You can reach their customer support team directly via phone at 1-877-272-3673. Their knowledgeable representatives are available during business hours to assist with any concerns. Additionally, a network of authorized Bradford White service professionals can provide installation and repair services.
The website also features a “Where to Buy” locator, helping you find authorized dealers and distributors in your area. Online resources include detailed specification sheets, energy efficiency information, and parts diagrams. Bradford White prioritizes customer satisfaction and strives to ensure a positive experience with their products.